Keep your security system performing — every day, every alarm.
SECOM keeps your alarm, CCTV, and access control systems performing — across Auckland, Wellington, Christchurch, Hamilton, Tauranga, and beyond. Planned preventative maintenance, licensed technicians, and 24/7 emergency support, backed by full building WoF compliance.
Security only works if it works — every time.
A security system is only as reliable as its weakest component. Batteries degrade, sensors drift, cameras lose focus, software needs updating. SECOM’s proactive service programs catch these issues before they become failures — keeping your investment performing and your premises protected.
A complete service check, every visit.
Every SECOM PPM visit follows a structured checklist — covering every critical component of your security system, with full documentation for compliance and audit.
Battery & Power Backup Checks
Testing of main power failure backup integrity to ensure your system continues operating during outages — when it matters most.
Programming & Firmware Updates
User updates, holiday schedules, daylight saving adjustments, and firmware updates applied where applicable to keep your system current.
Detection Device Coverage
Verifying sensor coverage and effectiveness — including checks for changes in the environment that might obscure or interfere with detection.
CCTV Camera Health
Camera image quality checks, lens cleaning, and refocusing where required to maintain clear, usable footage for evidence and monitoring.
NVR & Recording Integrity
Hard drive health, recording retention verification, and time synchronisation checks to ensure footage is captured, retained, and timestamped correctly.
Access Control & WoF Compliance
Door checks including any IQP requirements for building Warrant of Fitness (WoF) compliance — keeping your premises certified and audit-ready.
When something goes wrong, we’re already on it.
When equipment fails, every minute counts. SECOM provides round-the-clock support — by phone, online, or on site — with rapid technician response.
Help when you need it most.
A relationship, not just a contract.
Security service and maintenance, right across New Zealand.
SECOM technicians service commercial sites nationwide — from single-location offices to multi-site retail and corporate networks. Wherever your premises are, our service team is ready to support them.
Why New Zealand businesses choose SECOM for service & maintenance.
A trusted security partner with a 50-year heritage in New Zealand — combining proactive service, technical expertise, and a commitment to keeping your security investment performing year after year.
50+ years in NZ security
Licensed & trained technicians
Proactive PPM programmes
24/7 emergency support
Building WoF & IQP compliance
All major brands serviced
Auckland to Christchurch & beyond
Multi-site service coordination
Keep your security system performing at its best.
Talk to SECOM about a planned preventative maintenance programme tailored to your site — whether you’re protecting a single office or coordinating service across multiple locations.
Speak with our team about your service requirements — available 24/7.