See what’s happening. Speak up. Act on what’s real.
SECOM’s 24/7 video monitoring pairs AI video analytics with a live security workforce. Our systems continuously scan your camera feeds for intruders and suspicious vehicles, while operators at our A1 graded monitoring centre verify every alert, conduct video tours, issue live audio warnings through on-site speakers — and pass detailed, verified information to emergency services when escalation is needed.
Deter live. Cut false alarms. Give emergency services what they need.
Most alarm activations are false. Real intruders are deterred most effectively when challenged — fast. And when escalation is unavoidable, emergency services need to know exactly what they’re walking into. AI video analytics and video monitoring deliver on all three.
Deter intruders in real time
AI video analytics scan your camera feeds around the clock, flagging intruders and suspicious vehicles the moment they appear. Once verified by our operators, we speak directly through on-site speakers — issuing live audio warnings that stop most incidents before they escalate.
Reduce false-alarm callouts
Operators verify the event on camera before dispatching guards — eliminating costly call-outs triggered by pets, weather, or sensor noise.
Replace or reduce physical patrols
Scheduled video tours provide the visibility of a patrolling guard — plus a written report after each tour — without the manpower cost or scheduling constraints of a physical patrol.
Better information to responders
When escalation is needed, our operators relay verified details — what’s happening, how many people, what they’re wearing, what direction they’re heading — giving emergency services the context they need to respond effectively.
From alarm to action — in seconds.
Our A1 graded operators follow your pre-arranged response procedures — verifying every event before acting, so the right response happens the first time.
Alarm, AI Alert, or Schedule Trigger
An alarm activates, our AI video analytics detect an intruder or suspicious vehicle, or a scheduled video tour begins — our monitoring centre is alerted instantly.
Operator Verifies on Camera
A licensed operator connects to your CCTV feed within seconds to verify what’s actually happening at your premises.
Pre-Agreed Response
Operators issue a live audio warning, contact your nominated keyholders, and — if needed — dispatch a mobile patrol or escalate to emergency services, passing on verified details to support faster, informed action.
Three layers of live oversight. One coordinated service.
SECOM’s video monitoring combines reactive verification, proactive visual patrols, and live audio talk-down — giving your premises continuous oversight from our A1 graded monitoring centre.
Alarms, verified before action.
A live voice on site, instantly.
Virtual patrols, on schedule.
Already have cameras? You’re halfway there.
SECOM’s video monitoring service works with almost any IP-based CCTV system — including all major platforms used across New Zealand such as Axis Communications, Digifort, Hanwha Vision, Hikvision, Eagle Eye Networks, and March Networks. Our technicians assess your current setup, recommend any upgrades required for monitoring compatibility (such as audio integration for talk-down), and connect it to our A1 graded monitoring centre.
- Compatible with almost any IP-based camera system
- AI video analytics (intruder & vehicle detection) added to supported systems
- Supports cameras with integrated speakers or mic for talk-down
- Audio speaker add-ons available for existing camera systems
- Site assessment to confirm system compatibility
- Bandwidth & network requirements reviewed
- Avoid the cost of replacing functional equipment
Why New Zealand businesses choose SECOM for video monitoring.
A trusted security partner with a 50-year heritage in New Zealand — combining proven technology, licensed operators, and a monitoring centre certified to the highest industry standards.
A1 graded monitoring centre
Licensed & vetted operators
Live audio talk-down
Verified info to emergency services
AI analytics reduce false-alarm costs
Works with existing CCTV
Nationwide service coverage
50+ years in NZ security
Smarter monitoring. Lower costs. Faster response.
Talk to SECOM about a video monitoring programme tailored to your premises — whether you’re upgrading an existing CCTV system or designing a new one.
Speak with our team about your monitoring requirements — available 24/7.