SECOM Nationwide Support Services

SECOM Provide 24/7 Technical Support for our customers including remote assistance, phone support and scheduled maintenance services.

SECOM is viewed as a high end security market leader and as such will always strive to set the benchmark for quality of product and service offered.

SECOM has been audited by NZSA and received entirely positive feedback regarding all aspects of our operation.

Internally, all departments are striving to meet KPI’s.

SECOM hold both company and employee membership to NZSA and all staff a licensed security professionals.

SECOM also have a designated OH&S Officer who maintains adherence to health and safety protocols, ACC workplace standards.

Adherence to the highest possible standard is driven internally through the role of the Client Partnership Managers. The nature of our clients’ business particularly in the financial sector, provides the model of regular assessment, measurement of our performance and communication through regular account meetings and structured reporting channels designed to ensure accountability.